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The CAAP Côte-Nord team can ASSIST and SUPPORT you throughout the complaint process.


We do not deal with complaints, we help you in your process.


Contact us to enforce your rights and participate in improving the quality of services.

We are committed to providing:

  • Quality service, confidential and promptly

  • A warm welcome and a competent team attentive to your needs

  • Clear information and resources adapted to your reality


CAAP Côte-Nord

Head office


1800, boulevard Laflèche
Baie-Comeau (Quebec) G5C 1C9

Point of service

Place Sept-Îles

690, boulevard Laure, local 157

Sept-Îles (Québec) G4R 4N8


Baie-Comeau (418) 295-2779

Sept-Îles (418) 968-2779

Toll free number: 1 877 767-2227


Business hours


Monday to Friday
8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m.

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